It is extremely important that we provide exactly what you expect. Our proposals are written to include very specific details of each project. We encourage the customer to review the proposal with a fine-toothed comb. If there is anything missing or the description of the work is not worded properly, we want to know. We strive to deliver top-notch, professional craftsmanship without any surprises.
During construction, we respect all aspects of your home and family. We understand how disturbing renovations can be and aim to keep all disruptions to a minimum. With this in mind, we adhere to the following set of guidelines:
Arrive on-time every day and begin work immediately
Employ clean cut, professional tradesman
Engage the services of extremely skilled, licensed and insured subcontractors
Maintain and follow a rigorous schedule
Communicate regularly with the customer
Obtain all necessary paperwork, including contracts, licenses and insurance
Provide daily schedule of progress and planned activities
Maintain crew vehicles to assure reliability
Advise immediately of any changes of project scope or costs
Clean work site every night, prior to departure
Obey all township ordinances regarding permits
Respect all customers’ personal property
Provide both a 6 month and 1 year follow-up to ensure total satisfaction
Built on this philosophy, most renovation projects are smooth and stress-free, which is why John S. Gray Contracting, LLC has accumulated a strong and dynamic list of references.
Our goal is to create a living space that you will enjoy for many years to come!